How do I prepare for the session?
Check the preparation section above. This will enable you to make the most of the session.We also encourage you to use laptop instead of mobile to connect to the session. Have a stable internet connection to avoid lagging issues.
How do I join the meeting?How do I ask a question?
A zoom guide and meeting link will be shared with you before the meeting. The guide will contain all instructions on how to join and ask questions
Can I chat / talk to the doctor personally during the session?
No. Due to the volume of participation, we have disallowed any type of 1-on-1 time with the doctor during the session. However, we encourage you to book a Video Consultation with the doctor through Cloudnine’s “It’s Our Baby” App and have your queries addressed.
What should I do if my session/internet gets disconnected?
You can re-join the meeting as soon as your internet is restored using the same steps that you used the first time.
Can I record the session?
No. We do not allow session recording due to proprietary content. Please avoid taking pictures / recording the screen while the session is going on. We encourage you to keep a pen & paper handy during the session to note any important points. This will help you with record keeping for the future.
